Text Message Consent Policy

Thank you for choosing us! We offer a convenient text message notification service to keep you informed with timely updates and essential information about your trips. Here’s how it works:

SMS Terms & Conditions

1. SMS Consent Communication:
   Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2. Types of SMS Communications:
   If consent has been given to receive text messages from Pathways To Health, messages may be received related to the following (provide specific examples):
   1. Appointment reminders.
   2. Follow-up messages.
   3. Billing inquiries.
   4. Promotions or offers (if applicable).
      Example: “Hello, this is a reminder of your upcoming appointment/class/session trip on (Date) (time), etc. Reply STOP to opt out of SMS messaging at any time.”
3. Message Frequency:
   Message frequency may vary depending on the type of communication.
   1. For example, up to [2] weekly SMS messages related to [appointments/billing, etc.] may be received.
      Example: “Message frequency may vary. You may receive up to 2 weekly SMS messages regarding your appointments or account status.”
4. Potential Fees for SMS Messaging:
   Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5. Opt-In Method:
   Opt-in to receive SMS messages from Pathways To Health can be done in the following ways:
   1. Customers message us first.
   2. By submitting an online form.
6. Opt-Out Method:
   You can opt out of receiving SMS messages at any time by replying “STOP” to any message received. Alternatively, you can contact the direct contact to request removal from the messaging list.
7. Help:
   For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at https://pathwaystohealth.com/contact-us/
   1. Additional Options:
      If SMS messages are not desired, the SMS consent box on forms can be left unchecked.
8. Standard Messaging Disclosures:
   1. Message and data rates may apply.
   2. Opt out at any time by texting “STOP.”
   3. For assistance, text “HELP” or visit our Privacy Policy pages.
   4. Message frequency may vary.

Privacy Policy

“SMS opt-in or phone numbers are not being shared with any third party or affiliate company for marketing purposes.”

1. Consent for Text Messages
   When you provide us with your mobile phone number, you opt into our text messaging service. This means that if you have any questions about your trip, we will be able to text you SMS updates directly related to your booked appointment/class/session. These updates can include schedule changes, weather alerts, reminders, and other relevant information to ensure you have a seamless experience with us. Of course, you can text us as well if you have any last-minute questions, etc.
2. Privacy and Security
   We value your privacy and are committed to protecting your personal information. Your phone number and personal details will never be shared with third parties. Our priority is to ensure your information is secure and used exclusively to provide you with the best possible service.
3. No Hidden Costs, Full Control
   Please be aware that while we do not charge for this service, standard SMS rates may apply depending on your mobile carrier’s plan. We want to ensure that you’re always in control, so if you no longer wish to receive texts from us, you can opt out by texting “STOP” to the number from which you received the messages. Opting out is straightforward and immediate, ensuring your preferences are respected.
4. Staying Informed
   This text message service enhances your experience with us by keeping you informed and prepared for your appointment/class/session. We believe in transparency and clear communication, ensuring you always have the information you need when you need it.